
Discover the Festool Warranty
Looking for warranty information for your favorite Festool tools? In addition to the standard legal warranty, Festool offers an extensive factory warranty that wraps you up completely. When you purchase your Festool tools with us - Klium - and register them with a click at the manufacturer, you'll benefit from an additional 2 years of Klium warranty. As an authorized dealer of Festool an other top brands in our online store, we ensure that you can work with a big smile.
Legal Warranty
- Individuals: 2 years legal warranty
- Business customers: 1 year legal warranty
What does the Festool factory warranty include?
The Festool All-Inclusive warranty gives you 3 years of comprehensive coverage, including wear parts such as battery packs and carbon brushes. Spare parts are available for 10 years. Additionally, this warranty includes 36 months of theft insurance for €125.
What does the additional Klium Warranty offer?
At Klium, you can enjoy up to 5 years of warranty on your Festool power tools. After successful registration with the manufacturer, you'll receive an additional 2 years of Klium Warranty as a gift, giving you a total of up to 5 years of peace of mind. The same terms and conditions apply as those of the manufacturer. Keep in mind: even with the Klium extended warranty, Festool’s repair cost and theft insurance still expires after 36 months. The Klium Warranty is valid for Festool purchases from 02/07/2018 that were successfully registered with the manufacturer.
How to claim warranty?
Register your Festool machine within 30 days of receipt through your free and personal MyFestool account. If a machine is defective, contact Klium customer service and follow the return instructions for safe shipping.
Important to know
When returning items for warranty or repair requests, some safety regulations must be followed. These regulations are in place to guarantee the safety of technicians and logistics personnel. Failure to follow these may result in additional costs, starting from a minimum of €25. To avoid such extra and unnecessary costs, please follow the safety regulations below.
When returning vacuum cleaners and fuel-powered machines, specific safety regulations apply:
- Vacuum cleaners: remove the dust bag
- Fuel-powered machines: remove fuel and oil from the reservoir